I am trying to log in to my Netgear Orbi web interface but I am stuck at the login window. It does not go further than that. I need help so that I can log in and update the firmware on my Orbi. Are you also stuck with a similar issue? Can you not do the Orbi login? If yes is the reply now, then reading this post will help you out. Here you will learn why you can not log in and also what you should be doing to remove the obstacle.
Why Can’t You Do Orbi Login?
1. The login credentials that you are using are incorrect.
2. You are using an unsupported Internet browser to log in.
3. The browser is not updated.
4. The cache is accumulated in the browser which is stopping the login process.
5. The Orbi device is not fully powered up.
6. You are not on the local network.
7. VPN is preventing you from going past the login page.
8. Firewall settings on PC are not allowing router connection.
How to Avoid the Login Trouble?
Reboot the Router
Before you try anything else to log in to your Orbi, reboot your Orbi router once. If you are stuck at the login window this could be an indication that the Netgear Orbi router is not working properly. Glitches are one of the major reasons why you are stuck.
You should reboot your Orbi router and then try to log in to it.
Use an Alternative Wall Outlet
There could be a possibility that the router is not working properly due to a fluctuating power supply. Use a UPS if power outages are going on in your area. You should check the power socket and use another socket if the one that you have used now is damaged. Be very sure that the Orbi router is fully booted up.
Get the Browser Upgraded
We recommend you get your browser upgraded right away and then try to log in. You can also use some other browser that is installed and updated with the recent version. Maybe the one that you are using right now is not supported and hence you are stuck.
Flush the Cache
Apart from getting the browser updated, you should also clear the cache and cookies from it. Accumulated cache and other junk files can stop you from logging in. This may be loading the cached pages and fetching an old password.
Removing the cache will be helpful to gain access to the Netgear Orbi admin panel wherein you can manage the settings of Orbi.
Use the Right Login Details
Are you sure that you are using the correct Orbi router login credentials to go past the login page? The should not be any typing mistakes while inserting the admin username and password. Re-check the entrees and then click on the Log in button. You should also check that you are entering the username and password in the respective fields.
Connect to the Local Network
To log in to your Orbi router, you should be connected to the local network. Perhaps you are not connected to Orbi’s network and hence can not log in. Go ahead and check the network that your computer is connected to.
Select the Orbi’s SSID from the list of available networks and connect to it. You can also make a LAN connection between them.
The Final Note
Logging into the Netgear Orbi unlocks the door to the web management portal of the device. Now that you have followed the troubleshooting tips given above, you will now be able to log in to your Netgear Orbi system without any worries. After logging in you can tweak its settings as you wish. Go ahead and update the firmware on your Orbi without any issues.